Terms & Conditions
Effective Date: February 22, 2026 • Last Updated: February 22, 2026
Please read these Terms and Conditions ("Terms") carefully before using the services offered by Narangy through our website (narangy.com) or any associated communication channels. By accessing our website or booking an appointment, you confirm that you have read, understood, and agree to be bound by these Terms.
1 Service Description
Narangy is an appointment-based service business operating in India. We facilitate the booking and delivery of personal care or professional services to our customers through our website and communication channels, including WhatsApp. We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
2 Eligibility
By using our services, you represent and warrant that:
- You are at least 18 years of age
- You have the legal capacity to enter into a binding agreement
- All information you provide to us is accurate, current, and complete
- You are using the service for lawful purposes only
3 Appointment Booking Rules
3.1 Booking Process
- Appointments can be booked through our website, WhatsApp, phone, or any authorized channel.
- A booking is confirmed only upon receiving an official confirmation message from Narangy via email or WhatsApp.
3.2 Accuracy of Information
- You are responsible for providing accurate details at the time of booking.
- Narangy is not responsible for booking errors resulting from inaccurate information provided by the user.
3.3 Service Limitations
We reserve the right to refuse or cancel a booking at our sole discretion, including in cases of suspected misuse, abusive behavior, or non-compliance with these Terms.
4 User Responsibilities
You agree to:
- Arrive on time for your scheduled appointment
- Treat our staff with courtesy and respect
- Provide accurate and complete information when booking or communicating with us
- Not engage in any conduct that is unlawful, abusive, or disruptive
- Not use our services or platform to impersonate any person or entity
- Not attempt to circumvent or interfere with the functioning of our website or communication systems
5 Payment Terms
5.1 Pricing
Service prices are listed in Indian Rupees (INR) and are subject to change without prior notice. The applicable price will be the one confirmed at the time of booking.
5.2 Payment Methods
Payments are accepted through methods specified at the time of booking (e.g., UPI, card, cash, or online transfer). Full or partial advance payment may be required for certain services.
5.3 Taxes
Applicable GST or other government-levied taxes will be charged as per prevailing Indian tax regulations.
5.4 Payment Disputes
For any payment-related queries, please contact us at support@narangy.com within 7 days of the transaction.
6 Cancellation and Refunds
Please refer to our Refund & Cancellation Policy for detailed information on cancellations, refunds, and no-show handling.
7 Intellectual Property
All content on the Narangy website — including text, graphics, logos, images, and software — is the exclusive property of Narangy and is protected under applicable Indian intellectual property laws.
You may not:
- Reproduce, distribute, or commercially exploit any content without express written permission
- Use our brand name, logo, or trademarks without prior written consent
8 Limitation of Liability
To the fullest extent permitted by applicable law:
- Narangy shall not be liable for any indirect, incidental, special, or consequential damages.
- Our total liability shall not exceed the amount paid by you for the specific service in question.
- We do not guarantee uninterrupted or error-free access to our website or services.
- We are not responsible for delays caused by force majeure events (natural disasters, government actions, network failures, etc.).
9 Termination
We reserve the right to suspend or terminate your access to our services at our sole discretion, without notice, for conduct that we believe:
- Violates these Terms or our policies
- Is harmful to other users, our staff, or our business
- Involves fraudulent or unlawful activity
10 Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the Republic of India.
- Any disputes shall first be attempted to be resolved through mutual negotiation.
- If unresolved, disputes shall be subject to the exclusive jurisdiction of courts in Ahmedabad, Gujarat, India.
11 Changes to Terms
We reserve the right to update these Terms at any time. Updated Terms will be posted on this page with a revised "Last Updated" date. Continued use of our services after changes are posted constitutes your acceptance of the revised Terms.
Contact Us About These Terms
Titanium Business Park, B-1101,
Nr. Railway Underpass, Makarba,
Ahmedabad, Gujarat 380051, India
These Terms & Conditions have been reviewed by a qualified legal professional and are intended to comply with applicable Indian laws.